Postpaid Specialist/Sr.Specialist

Role Summary & Duties and Responsibilities:

• Assisting in setting up processes and procedures for assigned segment


• Providing feed-back to support / develop existing and new segment as well as Loyalty and retention activities.


• Creating promotions to increase usage towards segment.


• Insuring achieving all targets and KPIs for assigned segment.


• Defining the best criteria to lower segment churn and enhance loyalty.


• Following-up on Postpaid offers/promotions evaluation including analyzing existing offers/promotions data, as well as collecting data about the market and competition.


• Initiating and following-up communication on the postpaid offers/promotions in their different phases.


• Providing training & support on new/existing postpaid offers/promotions internally and externally.


• Support and validate work with business cases


• Monitoring and enticing the postpaid market share.


• Working closely with other marketing functions including MARCOM, PR, and Products & Services to ensure appropriate implementation of any new/existing offer/campaign.


• Working extensively with other departments including Customer Care, Finance, Sales, & IT to ensure full understanding and implementation of any newly released/updated offer or/and campaign fall under assigned segment

Experience & Qualifications:

• Minimum of 3 years work experience in a business environment.


• Bachelor’s degree in business administration, preferable with marketing degree.


• Technical/ IT background is a plus

Skills:

• Excellent verbal and writing communication skill.


• Strong and dynamic personality, with ability to think logically.


• Ability to work under pressure and working long hours.


• Excellent Command and use of PC applications and software including but not limited to MS office (Word, PowerPoint, Access), and MS Project.


• Excellent use of Excel is a must


• Knime is a plus


• Strong Qualitative and quantitative analysis knowledge.


• Proficiency in both Arabic and English (oral and written)

to apply press here 

Note: you will be required to attach the following:

1. Resume / cv

2. Professional personal photo