تفاصيل الوظيفة
Business Alliance HR is recruiting a People & Culture Specialist for an International NGO located in Ramallah, Palestine.
Contract: Full-time (12-Months Limited Contract - Then will be extended to a permanent/unlimited contract based on performance).
Essential Duties and Responsibilities:
HR Advisory & Employee Relations
Provides HR advice in line with legal frameworks, ensuring compliance with local labour laws and organizational policies.
Acts as the first point of contact for all employee relations matters, supporting managers on best practices.
Provides HR advice and support on all family leave matters, including maternity, paternity, shared parental, and parental leave, ensuring compliance with local labour laws and organizational policies.
Recruitment & Onboarding
Collaborates with managers to define role requirements and makes recommendations on the best recruitment processes to attract top talent.
Leads the end-to-end recruitment processes, including drafting job descriptions, posting vacancies, shortlisting candidates, and coordinating interviews.
Manages and supports the onboarding process, ensuring new employees are welcomed, equipped, and supported to integrate smoothly into the organization.
Monitor and evaluate recruitment and onboarding practices, identifying areas for improvement to enhance employee engagement and talent retention.
HR Policy Development & Implementation
Contributes to the development of HR policies, ensuring consistent application.
Collaborate on comprehensive policy guides and toolkits to support managers and employees with understanding and applying policies effectively, including monthly HR drop-in sessions.
HR Operations & Reporting
Maintain accurate and up-to-date HR records.
Generate regular reports on key HR metrics, identifying trends and areas for improvement.
Team Support
Provide support and guidance to the People & Culture Officer and People & Culture Assistant, allocating work and ensuring they are delivering against the tasks assigned to them.
Lead and/or contribute to people-related projects as required.
Special Requirements & Skills:
Proven experience in human resources and talent acquisition, preferably within the INGO sector or charity sector.
Experience in administering the full employee lifecycle, including recruitment, onboarding, payroll, and employee relations.
Experience delivering tailored advice that balances legal compliance with business needs.
Experience in reviewing and updating policies to reflect legislative changes and organizational priorities.
Strong understanding of and regional employment labour laws, best practices, including disciplinary, grievance, and absence management.
Understanding of the work and the issues facing Palestinians living under occupation and as refugees.
Ability to advise, influence, and guide managers through sensitive employee matters in line with HR policies and procedures.
Strong stakeholder management with excellent interpersonal and communication skills, with the ability to build trust across all levels of the organization.
Ability to provide clear advice on people matters and handle sensitive situations with diplomacy.
Strong attention to detail and ability to maintain accuracy across all operational processes.
Ability to work collaboratively with remote teams and build a positive workplace culture under challenging conditions.
Good analytical skills with the ability to interpret data for reporting to trustees and SMT.
Organizational and problem-solving skills, and the ability to work independently and under pressure.
Ability to work within a complex international organisation.
Years of experience: At least 8 years of total experience, and 4 years of relevant experience.
Education: Bachelor’s degree in Human Resources, Business Administration, Social Studies, or a related field.
Location: Ramallah, Palestine.
Languages Required: Fluent in Arabic & English.
Interested and qualified candidates can apply through the button below 👇👇👇